Frequently Asked Questions
AllianceRx Walgreens Prime
- Q: How does this affect me if my prescription is for a specialty medicine?
- Q: What’s the difference between mail service and home delivery pharmacies?
- Q: Does my doctor need to send you new prescriptions because of the name change?
- Q: What changes will I see now that you are AllianceRx Walgreens Prime?
- Q: How do I order a new or refill a prescription through AllianceRx Walgreens Prime?
- Q: How do I know where my prescriptions are being filled?
- Q: What should I do if I have more questions about my medication?
- Q: Why am I still getting emails from Walgreens Mail Service?
- Q: What should I do with the extra packaging and shipping material that comes with my medication?