Terms of Use

Welcome to AllianceRx Walgreens Prime!  Please take a few minutes to read these important terms and conditions (“Terms”).

 

I. Introduction

These Terms govern your use of the AllianceRx Walgreens Prime online services provided by Walgreens Specialty Pharmacy Holdings, LLC (“AllianceRx Walgreens Prime,” “Company,” “us,” or “we”), including websites, Company Content (as defined in Section 2), and other services (“Services”).  The Services are intended for use by users that reside in the U.S. and are 18 or older (or 13 or older, with the consent and involvement of a parent or guardian).  If you are not the intended audience or you object to these Terms, you may not use our Services.  These Terms act as a binding agreement between you and us, and by accessing any Services in any way, you agree to be bound by all of them, including, but not limited to, resolving disputes via binding arbitration, conducting this transaction electronically, disclaiming warranties, damage and remedy exclusions and limitations, and a choice of Illinois law.

 

From time to time we may update the Services and these Terms, and such changes shall be applied prospectively.  Your use of the Services after we post any changes to these Terms constitutes your agreement to those changes.  You agree to review these Terms periodically to ensure that you are familiar with the most recent version.  We will notify you of any material updates to the Terms by posting the updated version online.  We may, in our sole discretion, and at any time, discontinue the Services or any part thereof, with or without notice, or may prevent your use of the Services with or without notice to you.  You agree that you do not have any rights in the Services and that we will have no liability to you if the Services are discontinued or your ability to access the Services is terminated.

 

II. Information We Display

We own or license all content contained within the Services, including without limitation, text, images, icons, data, software, trademarks, and trade dress (collectively, “Company Content”), and you may access and use it solely for your own personal, non-commercial information purposes.  Company Content may be protected by domestic and international copyright, patent, trademark, and other rights, and all rights, titles, and interests are reserved by the respective owners.  Copying, publishing, broadcasting, modifying, distributing or transmitting any Company Content in any way without our prior written consent is strictly prohibited.

 

While we work hard to provide superior experiences, we cannot guarantee that all Company Content we display is correct, complete, or current.  

 

We may enable links to or from third party sites and material.  We do not monitor, verify, or otherwise endorse third party sites or material, and hereby disclaim all liability with respect thereto.  Your use of any third party site (including Walgreens.com) is subject to the terms of use and privacy policies made applicable thereto by such third party.  

 

Many of the Service features are provided, administered, and or owned by Walgreen Co., such as the mobile app, prescription management, refill reminder, and other features.  If you wish to wish to engage in any interaction with us, such as to review your prescriptions online or receive a refill reminder, and if you click on one of our links to do so, you will be taken to the Walgreens.com website where you can make those transactions.  When you interact with that site, you interact with Walgreen Co. pursuant to its stated policies and terms of use.

 

Any health-related information within our Services is provided to enhance your experience, but is not intended to constitute medical advice or diagnose, treat, cure, or prevent any medical condition.  If you have questions about your health or treatment, please contact your medical professional. 

 

If you believe any Company Content infringes on your copyright, please send us the following:

  • a description and copy of the copyrighted work you claim has been infringed;
  • a description of where the material you claim is infringing is located;
  • your address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and
  • the physical, notarized signature of the person authorized to act on behalf of the owner of the copyright interest on the document(s) comprising 4 and 5 here above.

 

The above notice and information should be sent to us as follows:

By mail:     

AllianceRx Walgreens Prime 

c/o Walgreens Law Department, Intellectual Property
MS # 1425
104 Wilmot Rd.
Deerfield, Illinois 60015
Attn: Intellectual Property

 

By email:    iplaw@walgreens.com

 

Please be aware that claimants who make misrepresentations concerning copyright infringement may be liable for damages incurred as a result of the removal or blocking of the material, including court costs and attorneys’ fees.  Furthermore, the individual who posted the material may provide us with counter-notification that the materials were removed or disabled as the result of a mistake or misidentification of the materials.  If we receive such a counter-notification, and we determine that we would like to restore access to the materials, a copy will be sent to you notifying you that access to the materials will be restored within ten (10) business days.    

 

III. Your Actions

To ensure a positive experience for all users, you agree that you will not: (i) use or exploit the Services for any purpose that is illegal, tortious, libelous, defamatory, false, misleading, harassing, abusive, obscene, vulgar, pornographic, intrusive on another's privacy, harmful to the interests of us or our users, discriminatory, or otherwise inappropriate with respect to race, gender, sexuality, ethnicity, or another intrinsic characteristic; (ii) reproduce, distribute, transmit, transfer, or otherwise use or exploit in any way information, software, or other material protected by any intellectual property, publicity, or privacy right (including our trademarks and trade dress) without first obtaining the permission of the owner of such rights; (iii) collect or store personal data about users of the Services; (iv) reproduce, distribute, duplicate, copy, sell, resell, decompile, modify, reverse engineer, disassemble, assign, create derivative works of, impersonate, or otherwise exploit any part of the Services (including any software we make available) for any purpose unless expressly approved by us in writing; (v) undertake or facilitate any effort to interrupt, modify, limit, interfere with, commercially exploit, or negatively impact the functionality of any Services, nor will you use or exploit the Services in any way other than as expressly permitted by these Terms; (vi) remove, alter, obscure, or otherwise render unintelligible any proprietary notices; and (vii) deploy or utilize any automated method of collecting content from our site, such as robots, crawlers, and scraping mechanisms (Sections (i) through (vii) collectively, “Prohibited Use”).  To protect the interests of us and our users, we may monitor, modify, terminate, and disclose to third parties (including law enforcement) your use of the Services at any time.

 

IV. Privacy

While providing the Services, you may provide, and we may automatically collect, information about you and your use of the Services, including without limitation, your real-time location, MAC address, and IP address.  Our collection and use of such information is governed by our Privacy Policy [Insert hyperlink] and Notice of Privacy Practices [Insert hyperlink].

 

V. Disclaimers, Limitation of Liability, and Indemnification

We provide the Services (including, without limitation, all Company Content) as a service to you.  THESE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ANY AND ALL SUCH WARRANTIES. THIS DISCLAIMER INCLUDES, BUT IS NOT LIMITED TO, ANY AND ALL REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, RELIABILITY, SECURITY, AVAILABILITY, ACCURACY, QUALITY, APPROPRIATENESS, COMPLETENESS, NON-INFRINGEMENT, OR THAT THE SERVICES ARE ERROR OR DEFECT-FREE.  BEFORE USING ANY SERVICE, YOU SHOULD CONFIRM ANY INFORMATION OF IMPORTANCE TO YOU.  WE ARE NOT RESPONIBLE FOR, AND HEREBY DISCLAIM ANY LIABILITY WITH RESPECT TO, ALL CONTENT, ANY USER, AND ANY THIRD PARTY.  YOU AGREE THAT YOU USE THESE SERVICES AT YOUR SOLE RISK.

 

THESE SERVICES ARE MADE AVAILABLE TO USERS IN THE U.S., AND WE MAKE NO WARRANTY OR REPRESENTATION THAT ANY OF THE SERVICES ARE APPROPRIATE FOR USE IN OTHER LOCATIONS.  NO PART OF THE SERVICES SHOULD BE CONSTRUED AS AN OFFER OR SOLICITATION BY OR TO ANYONE TO WHOM SUCH AN OFFER OR SOLICITATION CANNOT LEGALLY BE MADE.

 

AS PARTIAL CONSIDERATION FOR YOUR ACCESS TO OUR SERVICES (INCLUDING COMPANY CONTENT), YOU AGREE THAT WE ARE NOT LIABLE TO YOU IN ANY MANNER WHATSOEVER FOR DECISIONS YOU MAY MAKE OR YOUR ACTIONS OR NONACTIONS IN RELIANCE THEREUPON.  YOU ALSO AGREE THAT OUR AGGREGATE LIABILITY ARISING FROM OR RELATED TO YOUR USE OF AND ACCESS TO THE SERVICES, REGARDLESS OF THE FORM OF ACTION OR CLAIM (FOR EXAMPLE, CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY, PROFESSIONAL MALPRACTICE, FRAUD, INFRINGEMENT OR OTHER BASES FOR CLAIMS) IS LIMITED TO $100.  WE SHALL NOT IN ANY CASE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (“DAMAGES”), NOR SHALL WE BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETIONS, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT CAUSED BY EVENTS BEYOND OUR REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO OUR SITES, RECORDS, PROGRAMS, SERVICES, OR CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  IF YOU ARE DISSATISFIED WITH THESE TERMS OR OUR SERVICES (INCLUDING COMPANY CONTENT), YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES. 

 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL CONSEQUENTIAL, OR OTHER DAMAGES; AS A RESULT, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT BE APPLICABLE TO YOU, AND THE FOREGOING PARAGRAPH SHALL NOT APPLY TO A RESIDENT OF NEW JERSEY TO THE EXTENT DAMAGES TO SUCH NEW JERSEY RESIDENT ARE THE RESULT OF OUR NEGLIGENT, FRAUDULENT OR RECKLESS ACT(S) OR INTENTIONAL MISCONDUCT.

 

YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS COMPANY, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, LICENSORS, SUPPLIERS, INFORMATION PROVIDERS AND AGENTS, FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES, FEES, FINES, AND COSTS, INCLUDING WITHOUTLIMITATION, REASONABLE ATTORNEYS' FEES, RESULTING FROM OR RELATING TO YOUR USE OF THE SERVICES OR VIOLATIONS OF THESE TERMS.  

 

VI. Dispute Resolution
If a dispute ever arises between us, please contact us [Insert hyperlink].  If we cannot resolve the matter informally, you and we each agree that any and all disputes or claims that have arisen or may arise between you and us shall be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court, if your claims qualify (“Agreement to Arbitrate”).  The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate, which shall be conducted by the American Arbitration Association ("AAA") under its rules and procedures, including the AAA's Supplementary Procedures for Consumer-Related Disputes (as applicable), as modified by these Terms.  A form for initiating arbitration proceedings is available on the AAA's website.  The arbitration shall be held in the county in which you reside.  If the value of the relief sought is $10,000 or less, you or we may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and us subject to the arbitrator's discretion to require an in-person hearing, if the circumstances warrant. Attendance at an in-person hearing may be made by telephone by you and/or us, unless the arbitrator requires otherwise.

 

The arbitrator will decide the substance of all claims in accordance with the laws of the State of Illinois, including recognized principles of equity, and will honor all claims of privilege recognized by law.  The arbitrator shall not be bound by rulings in prior arbitrations involving different users of the Services, but is bound by rulings in prior arbitrations involving the same user to the extent required by applicable law.  The arbitrator's award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

 

You and we agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding.  Unless you and we agree otherwise, the arbitrator may not consolidate or join more than one person's or party's claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding.  The arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party's individual claim(s).  Any relief awarded shall not affect our other users.

 

You can choose to reject the Agreement to Arbitrate by mailing us a signed opt-out notice ("Opt-Out Notice") within 30 days after the date you first access the Services or accept any subsequently published version of these Terms.  The Opt-Out Notice must include a statement that you do not agree to this Agreement to Arbitrate, your name, address, phone number, and any email address(es) used to log in to any applicable account(s) to which the opt-out applies.  You must mail the Opt-Out Notice to AllianceRx Walgreens Prime, Attn: Legal Department, 2354 Commerce Park Dr., Suite 100, Orlando, FL 32819.  This procedure is the only way you can opt out of the Agreement to Arbitrate.  If you opt out of the Agreement to Arbitrate, all other parts of these Terms, including all other provisions of this Section, will continue to apply.  Opting out of this Agreement to Arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us.

 

To the extent permitted by applicable law, any claims arising in connection with the use of these Services or these Terms must be filed within one (1) year of the date of the event giving rise to such action.

 

VII. Additional Terms
These Terms, including any other terms and policies referenced herein, constitute the entire agreement between you and us with respect to the Service, and shall be construed in accordance with the laws of the State of Illinois, without respect to its conflict of laws rules.  In the event of any inconsistencies between these Terms and the policies referenced therein, these Terms shall control.  Our failure to exercise or enforce any terms herein shall not constitute a waiver, and if we fail to act with respect to your breach or anyone else's breach on any occasion, we are not waiving our right to act with respect to future or similar breaches.  If you breach any provision of these Terms, you may no longer use the Services.  If these Terms or your permission to use the Services is terminated by us for any reason, the agreement formed by your acceptance of these Terms will nevertheless continue to apply and be binding upon you in respect of your prior use of the Services and anything relating to or arising from such use.  If you are dissatisfied with the Services or with these Terms, your sole and exclusive remedy is to discontinue using the Services.  These Terms, including any or all rights and obligations hereunder, may be freely assigned or transferred by us, but not by you.  Section headings are included for convenience only, and shall not affect the interpretation of any Terms.  You agree that any electronic notices we send you shall satisfy any requirement that such notices be made in writing.  If any part of this these Terms is ruled to be unlawful, void, or for any reason unenforceable, then such part shall be deemed severable from these Terms, and shall be eliminated or limited to the minimum extent necessary.  The remainder of these Terms, including any revised portion, shall remain and be in full force and effect.
Copyright 2017, AllianceRx Walgreens Prime.  All rights reserved.


These Terms were last updated on October 24, 2017.